Legal notice (Impressum)

Postfach 08 06 32

10006 Berlin

Information about the Insurance Ombudsman, the complaints procedure and contact options is available online at www.versicherungsombudsmann.de.

Ombudsman for Private Health and Long-Term Care Insurance

For complaints regarding health and long-term care insurance, the Ombudsman for Private Health and Long-Term Care Insurance is the competent authority:

Ombudsmann Private Kranken- und Pflegeversicherung

Postfach 06 02 22, 10052 Berlin

Phone: 0800 2550444

Fax: 030 20458931

Web: www.pkv-ombudsmann.de

Complaints management

For discrepancies or complaints, please contact us directly:

SIGNAL IDUNA Bauspar AG

Postfach 60 09 09, 22209 Hamburg

Phone: 040 4124-6553

Fax: 040 4124-6622

Email: beschwerde@si-bausparen.de

The expected processing time for complaints is 5 banking days. Should the individual review of the matter take longer, you will receive an interim notification from us.

Arbitration procedure of the Verband der Privaten Bausparkassen e.V.

In addition, SIGNAL IDUNA Bauspar AG participates in the arbitration procedure of the Verband der Privaten Bausparkassen e.V. for out-of-court settlement of disputes between private building societies and consumers.

The arbitration office can be reached at:

Verband der Privaten Bausparkassen e.V., Schlichtungsstelle Bausparen

Postfach 30 30 79, 10730 Berlin

Phone: 030 59 00 91-500 or -550

Fax: 030 59 00 91-501

Email: info@schlichtungsstelle-bausparen.de

Web: www.schlichtungsstelle-bausparen.de

Disclaimer

We are pleased that you use our website. We strive to continually update and adapt the content offered so that you always receive the most current information.

Nevertheless, please note the following: no liability or guarantee can be assumed for the accuracy, completeness or timeliness of the data provided.

Where links refer to other websites, that content is not under our control. We therefore expressly do not adopt that content and reject any responsibility for it.

We further point out that the SIGNAL IDUNA websites are protected by copyright in both content and structure. The data they contain (text, images, graphics, audio, video or animation files), information and illustrations may only be reproduced with the consent of SIGNAL IDUNA.